Paladin Documentation

Guides and API reference for Paladin Voice AI.

Build, operate, and integrate Paladin voice agents from one place.

Common paths#

How to use these docs#

New workspace setup

Start with the product flow, then configure models, telephony, and API keys before you run production calls.

Agent building

Use the Voice Agent Builder pages when you need to design nodes, prompts, tools, web calls, phone calls, and workflow behavior.

Developer integration

Use API Reference, SDKs, webhooks, and workflow schema pages when Paladin needs to connect with your own systems.

Operations

Use campaigns, tracing, QA, recordings, transcripts, and telephony docs to monitor live usage and troubleshoot call behavior.

  1. Create or open your Paladin workspace.
  2. Configure the LLM, transcriber, voice, and any required provider credentials.
  3. Build a voice agent workflow and test it with a web call first.
  4. Connect telephony only after the workflow behaves correctly in testing.
  5. Use APIs, SDKs, campaigns, and webhooks when you are ready to automate production workflows.